To target and message a group in Telestaff

1. Open the people finder
   

At the top of each column, you will see a binocular icon.

1. Click the binocular icon, and a pop-up will appear with all of the abbreviations for that specific column. (see abbreviations below).
   

1. Ensure that isolate is selected and choose the short code for the group or groups you want to send your message to.
   

The number next to each abbreviation represents how many members are in that specialty or group.

The header row will turn yellow, and your filter will show in the bottom left. 

The WRC in the image above will show only members with a redcard in this list.

1. Select the box at the top of the 1st column, which selects the whole list.
   

1. While all are selected, choose the down arrow of one of the selections and select outbound.
   

The Outbound Type should be Messages. Contact Method is SMS. The Send Over Next can be low (20 min is fine) as this will hit everyone at once. Maximum attempts per submit should be 1.

1. Hit send (top right)
   

Great work! Now you need to clear your filter.

To clear the filter you just used:

1. Select All Records in the bottom left.
   

Any filter you create will remain in place until you clear it. 

You can filter using any column individually or filter multiple groups and specialties together.

For instance, if you are looking for SET Paramedics. You would select both SET and PM.